conversational platforms
evolve how customers engage
Discovery partners with tech giants like Facebook, Amazon, Apple, Google, and Samsung to push the boundaries of interaction. My teams design new ways for customers to engage with their favorite Discovery brands, creating multi-modal experiences based on natural conversational behavior.
chat with food network
The Food Network chatbot on Facebook Messenger can immediately help fans find recipes whenever they need them. Simply chatting with the bot (and adding emojis) like with any food-loving friend , fans can ask for recipes in a variety of ways - by ingredient, meal type, favorite chef or show. The Food Network bot will send options within moments, searching its library of over 60,000 recipes.
learn how to adult… with Spoon university
The Spoon University bot serves up SpoonU’s vast library of content and articles to college students, in contextual chats with a personality called Riley. Riley is the food-obsessed friend who teaches others how to “adult”. Is that chicken in the fridge still good to cook? How long will last night’s take-out be edible? What’s the best way to manage food poisoning? Riley can share all the answers.
recognition
Digiday Publishing | Best Use of Messenger Bot (Food Network)
F8 Conference | Featured Partner for Messenger Bot (Food Network)
discover new recipes, hands free
Food Network was the first culinary brand to develop a voice-enabled experience, first on the Amazon Echo and then on Echo Show. Customers can use voice commands to browse episodes, recipes, and cook step-by-step.
